Deleting from within the app

You can delete your account directly from within the app in a few steps:

1. On the main screen, tap the "איזור אישי" button (top right, with your profile photo or initial and the text "איזור אישי").
2. A bottom sheet titled "האזור האישי" opens.
3. Scroll to the bottom and tap "מחיקת חשבון" (red button with a trash icon).
4. A confirmation dialog titled "מחיקת חשבון" opens. Before deleting, you can tap "ייצוא נתונים" to download all the data you entered.
5. Tap "מחק חשבון" to confirm. All data is permanently deleted and cannot be recovered.

Deleting without the app

If you cannot access the app, you can request account deletion by emailing flowfitsupport@gmail.com from the email address associated with your account, with the subject "בקשת מחיקת חשבון". Requests are processed within 30 days.

What gets deleted

When you delete your account, the following data is permanently removed:

• Account details (name, profile photo, and identification details).
• Lessons and schedule (all trainings, shifts, and recurring lessons).
• Studios.
• Private clients and client cards.
• Lesson plans and lesson plan types.
• Expenses and expense categories.
• Calendar connection (Google Calendar) and sync data.
• Badges, referrals, and payment transactions linked to the account.

What is retained

Deleting from within the app: a single record is retained, containing:

• The email address of the deleted account.
• The original first login date.
• The original trial period start date.
• The deletion date.

This record is kept only to prevent a recurring trial period, and does not contain any business, financial, or schedule content. Only the system admin can see it.

Deleting by email request: all data is deleted, including the record that stores the email and dates. Nothing is retained.

Subscriptions

Deleting your account does not cancel an active subscription on Google Play or the App Store. To stop billing, you must cancel the subscription separately through the store where it was purchased.